Privacy Policy

TimOlla.Store | Last updated: October 2026

TimOlla.Store is an international online store operated from Nawabshah, Sindh, Pakistan. This policy explains what personal information we collect, why we use it, and how it may be shared when you browse or place an order.

Information we collect

Depending on how you use our store, we may collect your name, email address, phone number, billing and delivery address, order details, messages to customer support, and technical information such as device, browser, IP address and cookie data. Payment details are handled by the payment provider shown at checkout; we do not intentionally store full payment-card details.

How we use information

• To take, verify, process and deliver orders.
• To contact you about orders, delivery, returns, refunds and support.
• To prevent fraud, maintain store security and meet legal or accounting obligations.
• To understand and improve our website and services, subject to applicable consent requirements.
• To send marketing only where permitted and, when required, with your consent. You can opt out at any time.

Sharing for order fulfilment

We share only information reasonably needed to fulfil your purchase with our dropshipping/fulfilment supplier, including Tradelle where applicable, and shipping carriers. We may also share information with payment providers, service providers who operate our store, or authorities where required by law. We do not sell personal information for money.

International processing and retention

Because we serve customers internationally and use suppliers and service providers in different countries, your information may be processed outside your country. We retain it only as long as reasonably needed for orders, support, legal obligations and legitimate business records, then delete or anonymise it where appropriate.

Cookies

Our store and Shopify may use cookies and similar technologies for essential store functions, preferences, analytics and, where enabled, advertising. You can manage cookies through your browser and any consent controls presented on the store.

Your choices and requests

Depending on your location, you may have rights to request access, correction, deletion, restriction or a copy of personal information, or to object to certain processing. Contact us and we will handle requests as required by applicable law. You may also unsubscribe from marketing messages using the link provided in them.

Children

Our store is not intended for children to place orders independently. A parent or legal guardian should contact us if they believe a child has provided personal information.

Security and changes

We use reasonable administrative and technical measures to protect information, but no internet transmission or storage method can be guaranteed completely secure. We may update this policy; the latest version will appear on this page.

Contact

For privacy requests, contact us through WhatsApp first at +92 313 3565022 or email manan1225.pk@gmail.com. Support is available 24/7. Business address: Ghulam Rasool Shah Colony, Nawabshah, Sindh, Pakistan.